Privacy Policy

Privacy Policy

At Wildlife Gateways, the authorized owners of https://Wildlifegateways.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

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1. Scope of This Privacy Policy

This Privacy Policy applies to individuals who:

• Visit or interact with our website
• Make inquiries or bookings through our website, phone, email, or office visits
• Purchase services like Tour Packages, Safari Bookings, Hotel Reservations, or Travel Services

Note: This Privacy Policy does not cover third-party websites linked through our platform.

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2. Definitions

• You / User / Visitor: Any individual accessing our website or purchasing services
• We / Us / Our: Wildlife Gateways
• Sales Channels: Website, call center, customer support, and offline interactions

This Privacy Policy is part of your User Agreement with our website.

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3. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name
• Gender
• Profile photo (optional)
• Phone number
• Email address
• Postal address
• Government ID details (Aadhar, Passport, etc.)
• Payment details (as per RBI guidelines)

This information is collected during registration, bookings, inquiries, or communication with us.

We may share only required information with service providers (hotels, safari partners, airlines, etc.) to complete your bookings.

If you refuse to share required information, certain services may not be provided.

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4. How We Use Your Personal Information

• Processing safari permits, hotel reservations, and tour bookings
• Payment processing and verification
• Customer support and communication
• Website improvement and user experience enhancement
• Legal and regulatory compliance

All payment information is processed securely as per RBI regulations.

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5. Marketing, Research & Communication

Registered users may receive:

• Promotional offers
• Discounts
• New package updates
• Seasonal deals

You can opt out of promotional communications anytime.

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6. Data Retention Policy

We store your data:

• As long as required to provide services
• Longer if required by law or regulatory authorities

Your data is securely deleted when no longer needed.

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7. Cookies & Tracking Technologies

We use cookies to:

• Improve browsing experience
• Analyze website traffic
• Display relevant advertisements
• Personalize content

By using our website, you consent to our use of cookies.

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8. Sharing of Personal Information

We may share necessary information with:

• Hotels
• Safari operators
• Airlines
• Transport providers
• Payment gateways
• Legal authorities (if required)

We never share personal documents for purposes unrelated to your booking.

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9. Protection & Security Measures

We take strong precautions to protect your data from:

• Unauthorized access
• Misuse
• Disclosure
• Alteration or loss

Payments follow RBI-compliant security encryption.

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10. Eligibility to Use Our Services

You must be at least 18 years old to transact or share personal information with us.

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11. Updates & Policy Changes

We may update this Privacy Policy based on legal requirements, business needs, or industry standards. Updates will be communicated when necessary.

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12. Contact Information

For questions, concerns, or data-related requests, contact us at:

Email: Info@wildlifegateways.com